Service · Hong Kong

AI agency in Hong Kong: we do not sell you a tool, we wire AI into the work you already do

A week of work, turned into half an hour. We start from where your time goes, not from a feature list.

In one line: AI adoption is not buying software. It is wiring your repetitive processes to AI and having it stop for your confirmation before it sends, quotes or replies externally. This page sets out four things: the six processes we look at, the four steps we work in, how we price, and eight questions to ask any vendor.

1. Where your week actually goes

Before any talk of AI: every company runs the same set of processes — drafting, collecting feedback, sign-off, order taking, distribution, reporting. The names differ, the six exist everywhere. And the time rarely goes into the doing. It goes into the back-and-forth, the alignment, and the redoing.

ProcessHow you do it nowWith AI wired inWhere the time goes
DraftingOpen a file, think of hooks, type, fix typos, one at a timeGive one topic, get several versions, edit the one you keepHalf a day becomes minutes
Collecting feedbackWhatsApp, email, verbal — versions scattered across three placesCollected in one place, turned into a single change listSeveral rounds become one pass
Sign-offRead every line for wording, facts, regulated phrasingYour house style and banned words flag only the lines to checkReading it three times becomes checking flagged lines
Order takingType the quote, issue it, copy it into another sheetGenerated from the conversation, held until you confirmFifteen minutes becomes one
DistributionPaste into each platform, reformat each timeWritten once, reformatted per platformPasting one by one becomes one dispatch
ReportingCatch up on numbers at month end, write it up by handNumbers pulled daily, report assembled at month endHalf a day becomes automatic

So our assessment does not ask “what do you want to use AI for”. It asks “which three things did you do more than three times last week”. Answer that, and there is something to work with.

2. How we work: assessment → demo → pilot → rollout

① Assessment

One meeting. We look at how you work today and narrow it to the two or three processes that eat the most time. No quote, no pitch at this stage.

② Demo

We demo on one or two of your real tasks, not on a prepared sample. Bring your own files.

③ Pilot

One process runs for a set period while we measure two numbers: time to complete, and error rate. Without a baseline you cannot show a difference later.

④ Rollout

Only when the pilot shows a difference do we extend to other processes. Accounts, permissions and an export path are handed over at the same time.

If the pilot does not show a difference, we stop at the pilot. That line is in the quote, not only on this page.

3. How we price: per process, not per seat

The unit we price on is the process, not the seat. The reason is simple: once a process is wired in, running it for three people and for ten costs us almost the same, so charging per head would not hold up.

BasisWhat you pay forWhy it is calculated this way
Per processEach process that gets wired inAdding users after go-live does not add cost
Setup and ongoing, separatelyAssessment and configuration (one-off): usage and maintenance (ongoing)You can take the setup only and run it yourself afterwards
Three levels of integrationWeb entry, Managed Dedicated Host, local installDeeper integration means more setup and more long-term control
No long contractPer project, or monthlyStop whenever you want, with nothing left to pay
Quoted after assessmentA quote that states scope and feeWe do not publish a number that has nothing to do with your case

We deliberately do not put a figure on this page. “Handle our quotes for us” can mean one product line or ten, and the scope differs several times over. A published number would only fail to match by the time you are assessed. Levels and billing are set out under three levels of integration and billing.

4. Typical scenarios

We do not print “300% uplift” figures here. Every company starts from a different baseline, and the pilot exists to measure yours. Below are three common shapes — the process types, the constraint, and where we would usually start.

ScenarioProcesses that eat timeThe constraintWhere we usually start
SME marketing team (two to three people)Drafting, distribution, reportingOne person runs the whole chain; what is missing is concurrencyWeb entry, moving to Managed Dedicated Host once volume is steady
Trading and wholesaleQuotes, orders, follow-upHighly repetitive, and one mistake is expensiveManaged Dedicated Host, with a confirmation step on quotes and orders
Professional services (accounting, consulting, insurance)Document handling, reports, reply templatesClient data is sensitive and cannot leave the buildingLocal install, or Managed Dedicated Host

If your case is not on that list it does not mean it does not fit — it means the assessment needs a closer look at the processes.

5. Eight questions to ask any AI vendor

  1. Do they ask about your processes first, or open with a feature list?
  2. Where does the data sit, and who can technically read it? A vague answer is a warning.
  3. Is the demo on your real tasks, or on a prepared sample?
  4. If the pilot shows no difference, can you stop?
  5. Can memory and configuration be exported and taken with you?
  6. Is pricing per process, per seat, or per usage — and what happens when usage spikes?
  7. Is there a lock-in? How long is the minimum term?
  8. After go-live, who makes changes, and who restarts the service when the code changes?

Ask us these eight too. If any answer is vague, say so. See also best AI agent platform in Hong Kong and frequently asked questions.

6. Frequently asked questions

How is pricing calculated?

Per process, not per seat. You tell us which processes eat the most time; after the assessment we issue a quote stating the scope and the fee. Setup (assessment, configuration, pilot) and ongoing (usage, maintenance) are listed separately, so you can take the setup only. We do not publish a fixed figure, because the same process wired for one product line and for ten differs several times over in scope.

How long does it take?

Four steps: assessment (one meeting), demo, pilot, rollout. From assessment to the first process showing a real result is usually measured in weeks, not months. Pilot length depends on the process, and the timetable is written into the quote.

Do we need our own IT staff?

Not for web entry or Managed Dedicated Host. We handle setup, updates and backups. Local install needs a machine you control: we install and configure it, and day-to-day reboots and backups can be yours or ours.

Who can see our data?

Stated plainly, by level. Web entry: data sits on our shared managed system, controlled by permissions and a full action log. Managed Dedicated Host: you hold the highest privilege on that host, but the host runs on our cloud machine, so technically we can read the disk, and you can export the whole host at any time. Local install: the machine is on your premises and we cannot see it. All three include confirmation prompts and an audit log.

How is this different from ChatGPT?

ChatGPT is a single SaaS chat service: one way to use it, data on the vendor cloud. MOKAGI offers three levels of integration including a local install; agents can operate a browser, a desktop and social platforms to finish a task rather than only replying with text; and memory and configuration export as a package you keep.

Can it be installed on our own machine?

Yes. The local install is the third level, with the same features as Managed Dedicated Host, and it can run local models. The core code is open source.

Is there a lock-in contract?

No long contract. Per project, or monthly. If the pilot shows no difference we stop at the pilot, with nothing left to pay.

Is it worth it for a ten-person company?

Often most worthwhile there. With few people, one person runs several processes at once, and the time goes into back-and-forth and rework. Start with one or two of the most painful processes rather than everything at once.

Want to start with one process?
We ask which processes eat the most time first, then discuss integration depth and fee.
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Three levels of integration and billing